Last Updated: [Insert Date]
Welcome to Eat Like a Wolf by Dr. G ("Company," "we," "us," or "our"). These Terms & Conditions ("Terms") govern your access to and use of our website, products, subscription services, and any related content (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.
1. Eligibility
To use our Services, you must:
Be at least 18 years old.
Provide accurate and complete information.
Use the Services for personal, non-commercial purposes.
We reserve the right to refuse service to anyone for any reason at any time.
2. Our Products
Eat Like a Wolf by Dr. G provides fresh, raw, animal-based meals formulated under the guidance of Dr. G. While created with canine nutrition principles in mind, our products are not a substitute for veterinary care. Always consult your veterinarian before making changes to your dog's diet.
Storage & Handling
Raw meals must be stored, thawed, and handled properly according to the instructions provided on our website or packaging. We are not responsible for illness or injury resulting from improper handling, storage, or feeding.
3. Subscription Services
We offer ongoing meal subscription plans that automatically renew based on your chosen frequency.
3.1 Auto-Renewal
By enrolling in a subscription, you authorize us to automatically charge your selected payment method at the start of each billing cycle until you cancel.
3.2 Modifying or Canceling
You may pause, skip, modify, or cancel your subscription anytime by logging into your account. Changes must be submitted before your next billing date to take effect for the upcoming shipment.
3.3 Price Changes
We may adjust pricing at any time. We will provide notice of any price change, and continued use of the Services constitutes acceptance of the new price.
4. Shipping & Delivery
We ship to the regions specified on our website.
4.1 Delivery Windows
Delivery times are estimates and not guaranteed. Delays due to weather, carriers, or other circumstances may occur.
4.2 Risk of Loss
Ownership and risk of loss transfer to you upon delivery. Raw meals must be refrigerated or frozen immediately upon receipt.
4.3 Incorrect or Damaged Orders
If your order arrives damaged or incorrect, contact us within 48 hours with photos to request a replacement or credit. We reserve the right to determine appropriate resolution.
5. Billing & Payments
By providing a payment method, you represent that you are authorized to use it and authorize us to charge:
Subscription fees
Shipping charges (if applicable)
Taxes
If a payment fails, we may attempt to reprocess it and/or pause your deliveries until resolved.
6. No Medical or Veterinary Advice
Content on our site—including articles, feeding guides, recommendations, or product descriptions—is for informational purposes only. It does not constitute veterinary advice. Always consult a licensed veterinarian regarding your dog's individual health needs.
7. User Accounts
You are responsible for:
Maintaining the confidentiality of your login information
Ensuring your account details are accurate
All activity under your account
We may suspend or terminate accounts that violate these Terms.
8. Intellectual Property
All trademarks, content, images, product names, formulas, and materials provided by Eat Like a Wolf by Dr. G are owned by the Company and protected by intellectual property laws. You may not copy, modify, distribute, or exploit our content without written permission.
9. Limitation of Liability
To the fullest extent permitted by law, Eat Like a Wolf by Dr. G is not liable for:
Improper storage or handling of raw food
Adverse reactions or health issues related to dietary changes
Delayed or missed deliveries
Losses resulting from unauthorized account access
Our total liability for any claim will not exceed the amount paid for the applicable order.
10. Indemnification
You agree to indemnify and hold harmless Eat Like a Wolf by Dr. G and its employees, partners, and affiliates from any claims, damages, losses, liabilities, and expenses arising from:
Your use of the Services
Your violation of these Terms
Your dog's reaction to or consumption of our products
11. Changes to the Terms
We may update these Terms at any time. When we do, we will revise the "Last Updated" date. Continued use of the Services constitutes acceptance of the updated Terms.
12. Governing Law
These Terms are governed by the laws of the state in which our business is registered, without regard to conflicts of law principles.
13. Contact Us
For questions or support, contact us at:
[Insert Email Address]
Eat Like a Wolf by Dr. G
[Insert Physical Address]
